In order to ensure an efficient and regular invoice claim and payment process, Support Providers should note the following:
- Invoice, along with copies of signed service agreements and schedules of support (for ongoing support) should be emailed to accounts (AT) syprosolutions.com.au
- Invoices must include the following Participant information in order to be processed/claimed:
- Participant name
- Start & end dates of services provided
- Applicable NDIS Item Number (line item) or a detailed description of supports provided
- Number of support hours provided, and the hourly rate charged
- Invoices must include the following Provider information
- Provider name & contact details
- Provider ABN
- Provider email address for invoice remittance advice
- Provider bank BSB, account number and account name
- No GST applied for services provided
We claim and pay provider invoices within 3 business days. Successful claims are paid and notified by remittance email within this time period (please note that public holidays may impact this schedule).
